Returns
WE ACCEPT RETURNS AND EXCHANGES AS LONG AS ITEMS ARE IN THEIR NEW, ORIGINAL, UNUSED/WORN CONDITION WITH TAGS ATTACHED.
ITEMS MUST BE RETURNED WITHIN 30 DAYS OF OUR DELIVERY TO YOU.
PLEASE INCLUDE YOUR RECEIPT WITH A LEGIBLE NOTE EXPLAINING THE REASON OF YOUR RETURN AND WHETHER YOU WOULD LIKE A REFUND OR EXCHANGE. REFUNDS TO CREDIT CARDS WILL NOT BE ISSUED UNTIL WE RECEIVE THE ITEM BACK TO NOLL SURFBOARDS.
THE MOST SECURE AND EFFICIENT WAY TO COMPLETE AN EXCHANGE IS BY PLACING A NEW ORDER ONLINE THROUGH OUR WEBSITE THEN SIMPLY RETURN THE ORIGINAL ORDER TO NOLL SURFBOARDS WITH A REFUND REQUEST. NOLL SURFBOARDS WILL NOT BE RESPONSIBLE FOR ADDITIONAL SHIPPING TO RETURN ITEM. WE SUGGEST YOU USE FED EX, UPS OR A SHIPPING METHOD THAT PROVIDES TRACKING INFORMATION.
REFUND REQUEST INFORMATION NEEDS TO BE PROVIDED WITH ITEM WHEN RETURNED. NOLL SURFBOARDS DOES NOT SAVE ANY CREDIT CARD INFORMATION THAT IS PROVIDED FOR RETURN.
NAME AS APPEARED ON CREDIT CARD:
ADDRESS:
CREDIT CARD NUMBER AND TYPE:
EXPIRATION DATE
3 OR 4 DIGIT CODE:
PLEASE SEND ALL RETURNS TO THE FOLLOWING ADDRESS
NOLL SURFBOARDS
1709 NORTH EL CAMINO REAL
SAN CLEMENTE, CA 92672
ATTN. WEB DEPARTMENT
FOR FURTHER INQUIRIES PLEACH REACH US AT 949-369-6500.
